Slow response times and errors

Incident Report for Mighty Networks

Resolved

This incident has been resolved.
Posted Nov 08, 2025 - 05:25 UTC

Update

All systems continue to operate smoothly.
Posted Nov 07, 2025 - 22:29 UTC

Monitoring

At 11:11am PST, performance returned to normal. We continue to work with AWS to determine root-cause.
Posted Nov 07, 2025 - 20:26 UTC

Update

We have traced the issue to an Amazon AWS load balancer failure. We are on a call with AWS and they are investigating.
Posted Nov 07, 2025 - 17:56 UTC

Identified

Many responses are slow due to a backend database issue. We are investigating and have a potential mitigation in place.
Posted Nov 07, 2025 - 17:09 UTC
This incident affected: Networks (Web App) and Mobile (API Access).