Resolved -
This incident has been resolved.
Nov 8, 05:25 UTC
Update -
All systems continue to operate smoothly.
Nov 7, 22:29 UTC
Monitoring -
At 11:11am PST, performance returned to normal. We continue to work with AWS to determine root-cause.
Nov 7, 20:26 UTC
Update -
We have traced the issue to an Amazon AWS load balancer failure. We are on a call with AWS and they are investigating.
Nov 7, 17:56 UTC
Identified -
Many responses are slow due to a backend database issue. We are investigating and have a potential mitigation in place.
Nov 7, 17:09 UTC