Realtime Messages Delayed

Incident Report for Mighty Networks

Resolved

This incident has been resolved.

Posted Sep 18, 2023 - 20:55 UTC

Monitoring

We have shifted our traffic to unaffected zones. We are waiting for our realtime vendor to fully recover.

Posted Sep 18, 2023 - 20:10 UTC

Update

Amazon is having networking issues. This may affect Chat realtime delivery, typing indicators, and presence indicator.

We are actively working to move our traffic out of the affected zones.

Posted Sep 18, 2023 - 19:32 UTC

Identified

We are currently experiencing delayed realtime events due to downtime with a third party vendor. This may affect Chat realtime delivery, typing indicators, and presence indicator.

Posted Sep 18, 2023 - 19:22 UTC

This incident affected: Networks (Web App) and Mobile (iOS, Android).